Users (previously registered or creating a new account on the Web) may place an order through www.musicasencantadas.com/tienda. The user who orders a product through the Web declares that he/she has full capacity to contract and use any of the means of payment offered through the same.
In order to proceed with the purchase of a specific product, it will be necessary for the user to select the product he/she wishes to purchase, subsequently indicating the number of units of the product he/she wishes to purchase and adding it to his/her cart.
Once the product has been added to the shopping cart, the user will be able to update his or her shopping cart to determine the price of his or her purchase.
In the same way, the user will see an estimate of the shipping costs of their order. The estimate that will initially appear at this stage of the purchase will always be that of a shipment to Spain. However, in the next stage of the purchase process, these costs will be updated depending on the place to which the order is to be sent and the number of products (according to weight in grams).
The shipping costs are calculated according to the weight of the package of products to be shipped. Depending on the weight (in grams) the price varies as follows:
- 20gr- 50gr: 0,88 euros
- 50gr- 100gr: 1,40 euros
- 100gr- 500gr: 2,85 euros
Europa (ZONA 1):
- 20gr- 50gr: 1,95 euros
- 50gr- 100gr: 2,75 euros
- 100gr- 500gr: 6,90 euros
Resto de países (ZONA 2)-excepto zona 3-
- 20gr- 50gr: 2,25 euros
- 50gr- 100gr: 3,75 euros
- 100gr- 500gr: 10,55 euros
ZONA 3 (Australia- Canadá- EEUU- Japón- Nueva Zelanda- Rusia)
- 20gr- 50gr: 2,60 euros
- 50gr- 100gr: 4,20 euros
- 100gr- 500gr: 10,55 euros
Next, the user must click on the button “Finalize purchase” and at that moment a new phase of the process will open in which the user will be asked for the necessary information to know your identity (if the user already has an account, you can log in, and if not, you can provide an email address to move to the next phase).
Once logged in, the user must enter their personal data necessary to specify the shipment and determine the details of the invoice that MÚSICAS ENCANTADAS must make. Thus, the user must complete the shipping form by providing the following personal data: name, surname, company name (optional), country/region, postal address, postcode, town, province, telephone, email address.
At that moment, the user will have had the option of creating an account, so that in future accesses, he/she can be identified by entering his/her password without having to re-enter all the delivery data, thus simplifying the purchase process.
The creation of an account will require the user to enter a password.
The use of the password is personal and non-transferable, and it may not be transferred, even temporarily, to third parties. The user undertakes to make diligent use of the password and to keep it secret, and must change it as soon as he/she becomes aware of or suspects any improper use of it, and therefore assumes all responsibility for any consequences that may arise from the communication of said password to third parties.
The user also undertakes not to use false identities, nor to impersonate the identity of others in the use of the Website, including the use of passwords or access codes of third parties or in any other way.
The user shall also have the option of adding a special delivery note (alternative address).
Once this information has been completed, separately from the price, and before confirming the order, the total shipping costs to the address provided by the User will appear on the right-hand side of the screen. The user undertakes to provide a delivery address for the order which, within the normal delivery timetable for goods, makes delivery possible. In case of non-compliance by the user of this obligation MÚSICAS ENCANTADAS will have no responsibility for the delay or impossibility of delivery of the requested order.
The user will validate the order once the corresponding payment has been made and in accordance with the provisions of point four of these conditions. The validation of the order by the customer expressly implies knowledge and acceptance of these general conditions of contract as part of the conclusion of the contract, which must be expressly accepted by checking the appropriate box, prior to placing the order.
MÚSICAS ENCANTADAS will file a copy of the transactions made with users through an electronic document which, unless there is evidence to the contrary, will constitute proof of the effective execution of said contract.
Once the purchase has been made and validated and within a maximum period of ten (10) working days after the purchase has been made, MÚSICAS ENCANTADAS will send the proof of purchase by e-mail.
Confirmation of the order does not imply final acceptance of the order: each order is subject to product availability verification procedures. In accordance with these procedures, MÚSICAS ENCANTADAS will have a maximum period of ten (10) working days from the placing of the order to inform the Client of the final acceptance of the order. In the event that a product is not available, MÚSICAS ENCANTADAS will be able to grant the possibility to reserve them or to make a previous acquisition (informing to the user of the period of reception and estimated delivery for the same one) or to reject the order by lack of availability.
Once the sales process has been completed, MÚSICAS ENCANTADAS will provide the Client with confirmation of the purchase made and of the conditions accepted and applicable to said purchase, thus formalising the contract between the parties. This confirmation will be issued by e-mail which will include the conditions applicable to it.